Privacy Policy

At Barqualified, your privacy matters to us. This policy explains what information we collect when you use our website, why we collect it, and how we protect it.

Who We Are
Our website address is https://barqualified.com. Barqualified is operated by Viraj Horeca Supplies, based in Al Quoz Industrial Area 2, Dubai, United Arab Emirates.

Information We Collect
When you shop with us or contact us, we may collect:

  • Your name, email address and phone number
  • Your delivery and billing address
  • Order details and purchase history
  • Payment information (processed securely by our payment provider — see below)
  • Basic technical data such as your browser type and how you use our site, collected through cookies and analytics

How We Use Your Information
We use your information to:

  • Process and deliver your orders
  • Contact you about your order or enquiry
  • Provide customer support, including via WhatsApp
  • Improve our website and product range
  • Send you offers or updates, only if you have agreed to receive them

Payments
Card payments are processed securely through our payment provider, Nomod. We do not store your full card details on our website. Cash on Delivery orders are handled by our delivery team at the time of delivery.

Sharing Your Information
We only share your information where necessary to fulfil your order — for example, with our delivery partners so your order can reach you, and with our payment provider to process payment. We do not sell your personal information to anyone.

Cookies & Analytics
Our website uses cookies to keep your shopping cart working and to understand how visitors use the site (through tools such as Google Analytics). You can control cookies through your browser settings.

How Long We Keep Your Data
We keep your order information for as long as needed to fulfil your order and meet legal and accounting requirements. You can ask us to delete data we are not required to keep.

Your Rights
You may request to see, correct or delete the personal information we hold about you. To make a request, contact us using the details below.

Contact Us
For any privacy questions or requests, email us at contactus@barqualified.com or call +971 54 360 1015, Monday to Saturday, 10am–7pm.